Run Every Part of Your Gym From One Connected Platform.
DumbWell helps gym operators manage members, QR attendance, subscriptions, staff access, notifications, analytics, and multi-branch operations—with early visibility into retention risk.
Core Platform Modules
Everything Your Gym Team Needs to Operate With Clarity
Six purpose-built operational areas that handle daily gym tasks—keeping front-desk workflows fast and management oversight sharp.
Member Management
Comprehensive member records, joining dates, plan history, profile details, and emergency contacts. Never lose track of a member's journey.
QR Attendance & Check-ins
Fast, secure QR code check-ins at reception with real-time logging, duplicate-entry prevention, and instant member plan verification.
Subscriptions & Billing
Flexible plan creation, renewal tracking, payment status visibility, and automated expiry alerts.
Staff & Access Control
Role-based permissions for front desk, trainers, and managers—so staff only see what they need.
Notifications & Alerts
Automated member communication for renewals, plan expiries, welcome messages, and announcements.
Reports & Analytics
Attendance trends, peak hours, revenue summaries, and retention metrics across individual or multiple branches.
Retention Intelligence
See Retention Risk Before It Becomes a Cancellation.
DumbWell brings together attendance patterns, membership status, upcoming expiries, and missed follow-ups so your team can act while there is still time.
Retention Watchlist
How It Works
Built Around the Way Gyms Actually Run
From onboarding to multi-branch oversight—five steps that match your daily operations.
Onboard a gym and configure its branch
Set staff roles and membership plans
Check in members through QR attendance
Monitor renewals, engagement, and follow-ups
Review operations across one or multiple branches
Onboard a gym and configure its branch
Set staff roles and membership plans
Check in members through QR attendance
Monitor renewals, engagement, and follow-ups
Review operations across one or multiple branches
Multi-Branch Operations
One View Across Every Branch. Clear Control Within Each One.
Each physical branch functions as its own dedicated tenant with isolated data, branch-specific staff permissions, and independent membership plans. Front-desk personnel operate strictly within their location, keeping local operations focused and secure.
For owners and area managers, DumbWell aggregates attendance logs, active memberships, and upcoming renewals into a single unified view. You get complete operational oversight across every site without mixing member records or compromising tenant separation.
Branch Overview
3 branchesTransparent Pricing
Predictable Plans Built for Gym Operations
No hidden setup fees. Pick the plan that fits your facility size and scale as your member base grows.
Starter
Up to 150 active membersEssential management for boutique gyms and single fitness studios.
Billed monthly per branch
- Up to 150 active members
- QR check-in & attendance tracking
- Member profiles & joining history
- Staff access control (up to 3 staff)
- Basic renewal & expiry alerts
- Single branch tenant isolation
Growth
Up to 500 active membersFull operational suite with retention intelligence for growing gyms.
Billed monthly per branch
- Up to 500 active members
- Everything in Starter
- Retention risk intelligence & signals
- Attendance trend & peak-hour analytics
- Automated renewal & reminder alerts
- Unlimited staff roles & permissions
- Priority customer support
Scale
Unlimited active membersComplete platform oversight for high-volume gyms and multi-location operators.
Billed monthly per branch
- Unlimited active members
- Everything in Growth
- Multi-branch operational overview
- Consolidated owner & manager reports
- Cross-location check-in visibility
- Dedicated onboarding & data migration
- Custom staff roles & audit logs
Each subscription applies to one gym branch. Add branches anytime as your business expands.
Need a custom onboarding or multi-location enterprise quote? Talk to our team
Purpose-Built for the Daily Realities of Gym Operations
DumbWell is engineered specifically as a multi-tenant SaaS platform for physical fitness facilities. We prioritize rock-solid attendance reliability, transparent member lifecycle tracking, and practical retention workflows over generic software clutter.
Frequently Asked Questions
Ready to Modernize Your Gym Operations?
Start managing members, attendance, and retention from one platform today.